Root Cause Analysis (RCA) Facilitator Training

Participants on this training course will receive a thorough training on the subjects covered by the course outline, with a combination of theory, practical examples, many exercises and application on issues from their own work environment. Besides training manual, participants will receive additional materials like process cards, work sheets, case descriptions, sample solutions, etc.

The RCA Facilitator training course focuses on a high level of understanding the RCA method. The method must be applied a way according to the context and the need of the organization, meaning easy on the flow when there is little urgency and scaling up in case complexity is increasing.

By the end of this Root Cause Analysis (RCA) Facilitator training course, participants will be able to:

• Know and understand the RCA and related methods in use in the company
• Organize a RCA session in relation with the stakeholders
• Start a RCA and to escalate the process if needed
• Use the templates, tools and software
• Do systematic questioning, gathering data and judge information
• Present the results of a RCA

This Root Cause Analysis (RCA) Facilitator training course is suitable to a special selection of professionals but will greatly benefit you, if:

• You work in in the field of Maintenance, Operations or SHE / quality as a facilitator or team leader
• You love to work with people in teams and get the best out of them
• You feel the need to improve yourself in motivating teams and analyzing detailed information

Organisational Impact

By attending this Root Cause Analysis (RCA) Facilitator training course, your organization will get sustainable results:

• Complex problems will be solved more rapidly and more effectively, preventing recurrence and providing tangible contribution to business performance
• The problem owner and the diversity of experts will have a professional partner in solving problems
• A skilled facilitator will prepare, organize, lead and evaluate with only one focus: to solve the problem
• A skilled facilitator will understand the needs of all participants and reach for widespread support
• The organization will recognize the independent position of a professional facilitator and will support the chosen method and process
• The organization will experience less confusion when faced with complex problems

Personal Impact

By attending this Root Cause Analysis (RCA) Facilitator training course, the participants will:

• Understand the increasing importance of problem solving and decision making skills
• Understand the huge importance of solving problems in cooperation with the problem owner, all involved experts and his or her role as a facilitator
• Learn about their own pitfalls while solving problems, working in multidisciplinary teams and how important it is to stay away from content involvement
• Be skilled to prepare, organize, lead the process and evaluate RCA sessions
• Be skilled to manage a multidisciplinary teams and respect everyone in his or her strength
• Be skilled to reach for consensus, manage disagreement and use a proven shared language
• Significantly improve their personal effectiveness and boost their future career opportunities