Crisis Leadership and Human Behaviour

The training course is delivered in a highly interactive, hands-on learning style by a senior consultant with corporate experience. In addition to trainer-led group discussions, case studies, and role play exercises, this programme includes experiential learning and other instructional modalities to accommodate a variety of executive learning styles and to improve learning and retention.

Together with developing a greater understanding of human behaviour, this online training course pulls together information from a wide range of sources and builds a picture of what works and what does not in a time of crisis.

At the end of this training course, you will learn to:

• Prepare contingency plans for future crises
• Understand and minimize human factor in crisis management
• Improve problem solving, decision making and risk management
• Communicate effectively to all stakeholders
• Build trust and resilience within your organisation
• Create contingency plans and prepare for future crises

This training course focuses on leading self, teams, and business units within a crisis environment. Professionals that hold leadership positions and who have been identified by their organisation as an emerging part of the company's succession plan are encouraged to attend.

This course is suitable to a wide range of professionals but will greatly benefit:

• New managers facing the increasing demands and responsibility
• New graduate staff exposed to managerial position
• Professionals with no previous experience related to leadership and management skills
• Team leaders looking to improve their team’s performance & productivity
• Managers and leaders who wish to refresh their skills

Organisational Impact

Enhanced strategic thinking and business planning enables an organization to increase stakeholder satisfaction through:

• Agile leadership style that adapts to meet the crisis challenges
• Empowering leadership that fosters effective teamwork that aliens to corporate objectives
• Leadership that encompasses strategic challenges and corporate change policies
• Greater productivity through engaged human behaviour
• Deadlines that are achieved on time, on budget and fully meet customer requirements
• Real problems solved and more effective decisions made

Personal Impact

Delegates will develop their ability to use strategic thinking to become more proactive and build business plans to implement strategic initiatives through:

• Greater self-knowledge, capabilities, and confidence in dealing with a crisis
• Progress initiatives by leveraging team relationships and performance
• Manage the strategic challenges and objectives of the company
• Employ a range of communication & interpersonal skills to address human behaviour
• Generate collaborate strategies for team and organisational improvement
• Select and apply innovative techniques for problem solving and continuous improvement