Enterprise Content Management

Hands-on training rather than theoretic learning (examples based on real life cases).

Interactive training, using the video materials, and examples of ECM success stories.

The delegates will be presented with real-life cases and implementation issues, as well as the best case scenarios implemented in different industries.

The delegates will:

• Understand Content Management legal requirements, standards and best practice
• Create information and documentation policies, procedures and requirements
• Understand the ECM structures, architecture and team organization
• Learn how to use metadata, business classification scheme for ECM implementation
• Learn the requirements of ISO 15489 Records Management and ISO 27001 Information Security
• Recognize the requirements of GDPR in relation with ECM
• Prepare for ECM implementation in relation to content lifecycle
• Understand the use of eDiscovery
• Develop content maturity model for their enterprise
• Acquire the insight into available ECM software
• Prepare for ECM change management as well as implementation of future trends

This is a Gulf Rowad training course for all involved in data analysis, presentation and graphic design, but will be especially beneficial for:

• Document Controllers
• Secretaries
• Administrators
• People Supporting Management and/or working in project teams
• Marketing Specialist
• Project Managers
• Public Relations Specialists
• Marketing Managers
• Campaign Managers
• Business Development Managers

Organisational Impact

The organization will acquire structured and effective method to implement ECM solutions, satisfy stakeholders and legal requirements, as well as manage to cut costs and improve their organization workflow through the proper application of ECM systems and software.

• Benefiting from clarifying and summarizing the complex information
• Train the workforce to adopt effective and concise method for retaining information
• Adopt organized and planned way of metadata creation
• Reveal the document relations and structure for general use
• Improve the comprehension of the complex document creation and retention
• Improve its operational processes, polices and work flows
• Apply ISO 15489 Records Management and ISO 27001 Information Security
• Reduce operational risks, meet compliance and regulations, reduce costs and improve overall efficiency
• Implement cost effective, efficient and sustainable ECM solutions
• Comply with the data protection laws and regulations, domestic and international (GDPR)
• Maintain or improve their public image

Personal Impact

The personal impacts for all participants is to gain a deep and solid understanding and practical experience in application and operation of ECM systems trough:

• Learn how to organize the documents
• Develop a clear metadata creation process
• Learn the steps of implementing ECM solutions
• Learn how to protect the data
• Learn how to eliminate the personal data and comply with GDPR
• Use the modern solutions like Cloud computing and Intent-Based Networking