Strategic Internal Communication Skills

This training course is an activity and discussion-based. Formal presentations will be balanced by a range of case studies, practice problems, and group discussions. Sharing the experience of the participants is an important feature, and delegates will have the opportunity to discuss their projects or challenges in an environment focusing on solving those problems. Real examples presented on video are a substantial part of the course.

This Strategic Internal Communication Skills training course is designed to achieve the following objectives:

• Align all employees with the corporate strategy and plan
• Increase staff trust, openness, and engagement
• Help motivate staff to ‘go the extra mile’ in creativity and commitment
• Open channels of feedback to reduce rumours, increase company knowledge sharing and reduce reputational risk
• Increase customer satisfaction through more open, aligned and informed staff
• Measure the impact of more effective internal communication

This GLOMACS training course is of direct relevance to anyone in the organisation concerned with developing or driving strategy: 

• Senior Managers responsible for overseeing vital parts of the strategic plan
• Corporate Strategy Specialists
• Managers and Supervisors responsible for delivering part of the strategic plan
• Team Leaders who must manage both people and projects
• Corporate Communication and HR Specialists

Organisational Impact

Impact on the organisation from participants in attending Strategic Internal Communication Skills training course includes the following benefits: 

• Focusing and increasing effort expended in implementing the strategic plan
• Increasing staff engagement and loyalty
• Improving information flow and staff morale
• Creating a virtuous upward circle of customer satisfaction and loyalty
• Stimulating additional discretionary effort
• Being able to measure and prove the effectiveness of internal communication

Personal Impact

The participants of this training course enjoy many benefits personally and professionally: 

• Gaining a powerful communication toolkit to supercharge the effectiveness
• Gaining more significant stakeholder "buy-in" and influence
• Understanding how to generate rich content to make comms channels grab attention
• Creating high impact presentation and facilitation communication skills
• Overcome resistance of staff members to change
• Demonstrating effectiveness to the “C Suite”