Mastering Workflow

State-of-the-art workflow modelling and improvement is transferred by means of short focused presentations which are followed by experiential learning training course sessions.  In these sessions, the knowledge gained is applied to the real-world examples and case studies.  Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

The main objectives of this Gulf Rowad training course are as follows:

• Understand key workflow concepts
• Discover and define workflow in an organization
• Define the scope of a business process workflow
• Objectively analyze process workflows
• Capture and model the details of an existing workflow
• Apply a set of best-practice principles to improve and automate workflows
• Implement workflow improvements

This Gulf Rowad training course is designed for workflow analysts and designers, business staff, compliance staff, process owners, business and systems analysts, information technology professionals, quality specialists, workflow improvement project leaders and project team members.

Organisational Impact

• Enable a process-centric organizational culture
• Facilitate radical and continuous improvement in the organization
• Accurately define the work of the organization through the use of workflow models
• Contribute to the achievement of breakthrough organizational performance

Personal Impact

• Objectively obtain the right information to develop workflow models
• Effectively apply best-practice workflow analysis, modelling and improvement techniques
• Confidently contribute to workflow improvement initiatives
• Be able to apply best-practice techniques to workflow design